Terms of Service - Cellars Wines
Last updated: October 2025
1. Overview
This website is operated by Broad & Devitt Fine Wines Ltd, trading as Cellars Wines ("we", "us", "our"). We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. Please read these Terms carefully before using our site.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services to you.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age or the legal age to purchase alcohol in your jurisdiction. You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction, including alcohol licensing or copyright laws.
Any breach of these Terms will result in an immediate termination of your Services.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card data) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission.
4. Accuracy and Timeliness of Information
We strive to ensure accuracy, but we are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be relied upon as the sole basis for decisions.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any Service or product without notice.
6. Products or Services
Certain products may be available exclusively online and in limited quantities. We make every effort to display product details accurately, including vintage and label images, but cannot guarantee colour accuracy on screens. We reserve the right to limit sales by region or customer.
We do not warrant that the quality of products or services will meet your expectations, or that any errors will be corrected immediately.
7. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order you place. We may limit or cancel quantities purchased per customer, household, or order. In the event of such a change, we will attempt to contact you using the information provided at purchase.
You agree to provide current, complete, and accurate information for all purchases and to promptly update it so transactions can be completed.
8. Optional Tools and Third-Party Links
We may provide access to third-party tools or websites “as is” without warranties or control. We accept no liability for third-party content or websites and advise you to review their terms before using them.
9. User Comments, Feedback, and Submissions
If you send us ideas, feedback, or suggestions, you grant us a non-exclusive right to use them without compensation. Comments must not violate any third-party rights or contain unlawful or offensive content.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy, available on our website.
11. Errors and Omissions
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and update information without notice.
12. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to solicit illegal acts, violate laws, infringe intellectual property rights, harass or harm others, or upload malicious code. We reserve the right to terminate use for violations.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. The service and all products are provided “as is” and “as available.”
In no case shall Broad & Devitt Fine Wines Ltd, its directors, officers, employees, or affiliates be liable for any damages arising from your use of the service or products, except where prohibited by law.
14. Indemnification
You agree to indemnify and hold harmless Broad & Devitt Fine Wines Ltd, its affiliates, and employees from any claim or demand, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
16. Termination
These Terms remain effective unless terminated by either party. You may terminate by notifying us that you no longer wish to use our Services. We may terminate this agreement immediately if you fail to comply with any term herein.
17. Entire Agreement
These Terms, along with any policies posted on our site, constitute the entire agreement between you and us, superseding prior agreements.
18. Governing Law
These Terms and any transactions are governed by and construed in accordance with the laws of England and Wales.
19. Changes to Terms of Service
We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use constitutes acceptance of the updated Terms.
20. Contact Information
Questions about the Terms of Service should be sent to:
📧 cellars@cellars-wines.co.uk
Broad & Devitt Fine Wines Ltd (trading as Cellars Wines)
29 Oxford Road, Bodicote, Banbury, Oxfordshire, OX15 4AB
Company No. 07833968 | VAT No. 502 7140 36 | EORI No. GB044689683000 | AWRS No. (pending)
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.